Privacy policy

General Terms:

We take your privacy very seriously and are committed to being transparent about how we use your information.

This privacy policy document outlines the types of personal information is received and collected by and how it is used.

Log Files

Like many other websites, makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and some clicks to analyze trends, administer the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Cookies & 3rd Party Advertisements

Unlike other companies, we don't have an external ad provider such as Google. As a cybersecurity company, we ensure privacy and agree not to collect data to be analyzed and used by external companies to be able to offer marketing products while visiting our website.

Don´t We allow third-party companies to serve ads and collect specific anonymous information when you visit our website. 

No Google Adsense

Cima Safe Don´t used These third-party ad servers or ad networks use technology to the advertisements and links.

If you wish to disable cookies, you may do so through your browser options. More detailed information about cookie management with specific web browsers can be found at the browsers respective websites.

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at:

GDPR privacy features for EU residents


Company Information

Name: Cima Safe Limited

Company No: 12086726

Country: England and Wales

Business: Security system services activities

Postal: 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ            

Tel: +44 (0) 203 097 1908


General Data Protection Regulation (GDPR)

Additional features were added to the account center for EU residents in support of the General Data Protection Regulation (GDPR). These features include the ability to:

  • Request a copy of your personal data.
  • Request account closure.

More information on each feature is included below.

Data Portability

You may request a copy of your personal data in an electronic format that you can take to other service providers.

Subject Access Requests (SARs)

You may request to see whether we are processing your personal data, what personal data is being processed, and for what purpose. You may only request information pertaining to you. You will be asked to verify your identity prior to being provided with the requested information.

To make this request:

  1. Submit a request to
  2. We will send you a form to complete. The form includes information  to verify your identity as well as a place to be specific about what  data you would like to see.
  3. Return the completed form to
  4. Within 30 days of receiving the completed form and verifying your  identity, we will collect information that exists and provide it to you in a secure manner.

Account Closure

You may request to close your account. The following conditions apply:

  • All products and services must be cancelled prior to closure.  If  there are any active products or services in the account, the account  cannot be closed.
  • All Security Solutions accounts must be closed.
  • All In Products Credits will be forfeited.
  • You will no longer be able to log into your account after it is closed.

After closure, you will no longer be able to access your account and  your account will be unrecoverable.  Data that is necessary for the products or services you have purchased may be retained if it is required for our legitimate business purposes or legal or contractual record keeping requirements.


What is GDPR?

You've heard the acronym and seen plenty of articles about it on the internet, but what is it really? The General Data Protection Regulation (GDPR) is a privacy regulation that affords certain rights to European residents and imposes obligations on companies that do business with European residents.  

Customer Rights

  • Transparency or the right for individuals to know what is happening with their personal data.
  • Consent or the right for individuals to choose what personal data is collected about them and to change that choice.
  • Update and Erasure or the right for individuals to update or request deletion of their personal data.
  • Portability or the right for individuals to request a machine readable copy of their personal data.

Company Obligations

  • Due Care requires that companies safeguard personal data.
  • Minimization requires that companies only collect personal data that is necessary for its intended purpose.
  • Privacy by Design requires that companies analyze what risks affect personal data and work to minimize those risks.
  • Notification requires that authorities are notified timely of any data breaches that affect personal data.

Want to know more?

Personal data is defined as any information that can  be used to directly or indirectly identify a person. It can be anything from a name, an email address, bank details, medical information, or a computer IP address. Cima Safe protects the security of our customers personal data and provides features that enable European residents to exercise their rights.